The agreement between you and Easy PM when you create an account or buy a course.
Last updated: 24 August 2026
Refunds and cancellations are covered in detail by our separate Fulfillment, Refund & Cancellation Policy, which forms part of these terms.
1. This agreement
By creating an account, buying a course, or using this website, you agree to these terms. If you do not agree with them, please do not use the service.
These terms apply alongside our Privacy Policy and our Fulfillment, Refund & Cancellation Policy.
2. Your account
You must give accurate details when you register, and verify your email address before you can sign in.
Your account is personal to you. Do not share your password or let anyone else use your account. You are responsible for what happens under it, so tell us immediately if you think someone else has access.
We may suspend an account that is being shared, used to redistribute our material, or used in a way that harms the platform or other students.
3. Buying a course
Prices are shown on the course page and may differ by country. The price you see at checkout, in the currency shown there, is the price you pay.
Payment is handled by Stripe. Your enrolment is granted once Stripe confirms the payment, which is usually immediate.
A course bundle gives you every course listed on its page, for the bundle's own access period. If a bundle and one of the courses inside it are both in your cart, you are charged only for the bundle.
4. Promo codes and discounts
A promo code is valid only while it is active, and only within any limits set on it - including a limit on how many times a single account may use it.
A promo code and the valued-customer discount are never combined. Whichever is worth more to you is applied and the other is ignored; the cart shows you which one was used.
The 12% valued-customer discount is granted when you take a copy of a certificate you have earned, lasts three days, applies to any course, and expires automatically. Earning another certificate while it is running extends it to a fresh three days.
Discounts have no cash value and cannot be transferred to another account.
5. Access, freezing and extensions
Each course grants access for a fixed period, shown on the course page. The countdown starts when you activate the course, not when you buy it.
You can freeze a course when you need to. Freezing pauses the countdown, and the expiry date is recalculated from the days you have left when you reactivate.
The activation date does not change. The expiry date does, and may be hidden while the course is frozen.
The number of freezes and their length are set per course by the academy.
Free extensions may be available, again as set per course. Beyond those, a paid extension may be offered at a percentage of the course price.
A course being removed from our catalogue does not end an access period you have already paid for.
6. Certificates
A certificate of attendance is issued for a course from your profile, once you have saved the name you want printed on it.
Where a course sets a pass mark, you must reach it in that course's exam before the certificate can be issued. Where no pass mark is set, enrolment is enough.
Certificates remain available and printable from your account permanently, including after the course itself is retired from the catalogue.
The name printed on the certificate is the one you gave us. It cannot be changed once saved, so please check it before you save it.
7. Course material
The courses, videos, exam questions, slides and written material on this platform belong to Easy PM or to our licensors.
You may use them for your own study. You may not download, record, copy, resell, publish or share them, or use them to teach others, without our written permission.
Sharing an account or redistributing material ends your access without a refund, and we may pursue it further.
8. Exams and results
Practice exams and question banks are preparation material. They are not the PMI examination, and passing them does not guarantee any result in an official exam.
Do not attempt to manipulate exam timing, answers or results. Attempts to do so may end your access.
PMI, PMP and PMBOK are trademarks of the Project Management Institute. We are not affiliated with PMI unless stated otherwise on a specific course page.
9. Reviews and feedback
You can rate and review a course you have bought. Reviews are shown publicly on the course page, with your name if you choose to show it.
Keep reviews about the course. We may remove a review that is abusive, false, or discloses someone else's personal information.
Suggestions you send us may be used to improve our courses without any obligation on our part.
10. Photographs at live sessions
We may photograph and film our live training sessions and publish the results.
This only happens with your agreement, which we ask for separately and which is never a condition of taking a course. You can withdraw it at any time from your profile, and ask us to take down a picture that has already been published. Our Privacy Policy explains this in full.
11. Availability
We aim to keep the platform available at all times, but we do not guarantee uninterrupted service. Maintenance, hosting failures and third-party outages can interrupt access.
Where an outage meaningfully shortens your access period, contact us and we will extend it.
12. Liability
We provide training material and support. We do not guarantee any particular exam result, certification or career outcome.
To the extent the law allows, our total liability to you is limited to the amount you paid us for the course concerned.
Nothing in these terms limits liability that cannot be limited by law.
13. Changes
We may update these terms. The date at the top of this page shows when they last changed, and we will tell you by email where a change is significant.
Continuing to use the service after a change means you accept the updated terms.
14. Governing law
These terms are governed by the laws of the Arab Republic of Egypt, and the courts of Egypt have jurisdiction over any dispute.